On this page
- Diagnosis summary
- Safety and classification scope
- Classification & Scope (Normative)
- Typical Presentation (Informative)
- Field Identification Cues (Normative)
- Surface-catch class (MSRT)
- Visual signature
- Viewing / lighting
- Location / access
- Mechanism cue (context)
- Severity & CAT Mapping (Normative)
- Differentiation & Mis-ID Pitfalls (Informative)
- Evidence Package *(Documentation Requirements) (Normative)
- Reporting Language (Template)
- Related glossary terms
- Related DSS
- Source and version
DAMAGE SPECIFICATION STANDARD / METHOD-AGNOSTIC
DSS-R.04.02 — Fabric Softener / Cleaner Additive Film
Residue/film - cationic/siloxane additives from laundry/cleaners or treated towels; strong wetting anomalies, smeary glow, fragrance cue; typically SC-0, SC-1 if light micro-texture from improper wiping
Diagnosis summary
Fabric softener / cleaner additive film is an appearance change on glass caused by transfer of conditioning agents (e.g., cationic quaternary compounds, siloxanes, fragrances, optical brighteners) from laundered towels or multi-purpose cleaners containing “leave-behind” additives. It presents as smeary glow/halo, strong wetting anomalies (persistent beading/sheeting contrast), and directional wipe geometry.

Classification & Scope (Normative)
NormativeFabric softener / cleaner additive film is an appearance change on glass caused by transfer of conditioning agents (e.g., cationic quaternary compounds, siloxanes, fragrances, optical brighteners) from laundered towels or multi-purpose cleaners containing “leave-behind” additives. It presents as smeary glow/halo, strong wetting anomalies (persistent beading/sheeting contrast), and directional wipe geometry. Classification is appearance-only per VIS (method-agnostic). Inspect after Non-Invasive Reveal under VIS lighting/geometry; record surface numbering and worked-surface status.
Typical Presentation (Informative)
Informative- Soft, greasy-looking sheen with wipe arcs/overlaps; frequently returns after re-wet, indicating hydrophobe contamination.
- Beading contrast when lightly misted-film areas bead strongly while clean glass sheets (or vice versa).
- Often accompanied by a fragrance cue (fresh/“laundry” smell) from towels/cleaners; heaviest where hands/pads start/stop.
Field Identification Cues (Normative)
NormativeSurface-catch class (MSRT)
- Typically SC-0 (thin organic film on top).
- SC-1 may appear where aggressive/abrasive wiping created very shallow micro-texture while film was present; SC-2 uncommon-recheck classification if observed.
- Perform one light, non-marring pass on a small revealed test patch (substrate). Use a polymer stylus if a functional coating is suspected. MSRT supports classification only.
Visual signature
- Smeary glow in specular; wipe tracks and overlap edges; no chip-flank sparkle; no discrete pits/nodules.
- Wetting-behavior discontinuity is the hallmark-crisp boundary between film and clean areas during an optional mist test.
Viewing / lighting
- Evaluate clean & dry at 12 / 36 / 72 in, normal incidence and oblique sweep (~60°-120°); raking reveals sheen gradients and overlap lines. Record distances/angles in-frame.
Location / access
- Record pane ID and surface numbering (#1-#4; laminate-internal). If a similar pattern appears between panes by parallax on #2/#3, classify CAT-5 by location and refer.
Mechanism cue (context)
- Freshly laundered towels with softener or “glass cleaner + protectant/shine” products; janitorial or residential cleaning histories; fragrance noted on cloths.
Severity & CAT Mapping (Normative)
NormativeAssign CAT by visibility at acceptance geometry and MSRT after a controlled reveal on a small area. Depth values are indicative-field measurement not required.
- CAT-1 (Benign / non-relief): Thin hydrophobe film; SC-0; visible mainly at angle/raking; clear wetting contrast on mist. Indicative relief: 0-10 μm (optical).
- CAT-2 (Light): Persistent wetting contrast with wipe overlaps; localized SC-1 from prior abrasive wiping; limited standard-view impact. Indicative relief: ~10-40 μm.
- CAT-3 (Moderate): Wide-area hydrophobe contamination legible at standard distance (global sheen non-uniformity), with scattered SC-1; typically from repeated deposits over time. Indicative relief: ~40-120 μm (film stack).
- Reclassify when: After true residue lift, any modeled micro-texture or SC>0 persists → evaluate under M.02 (abrasion fields) or Ch.06.02 (hydrophobic coating mismatch halo) if a durable surface treatment is suspected.
- CAT-5 (by condition/location): Between-pane/inaccessible by parallax, integrity indicators, or confirmed functional-coating loss on the surface to be worked → CAT-5.
CAT is appearance-based; acceptance is separate under VIS-A at 12/36/72 in. Do not abrade to “force” removal during classification.
Differentiation & Mis-ID Pitfalls (Informative)
Informative- vs. Detergent/surfactant film (R.04.01): Both show wipe geometry; additive films feature stronger wetting contrast and often a fragrance cue; detergent film shows iridescence more commonly.
- vs. Hydrophobic coating mismatch halo (Ch.06.02): Mismatch halos have stable, sharp boundaries from applied coatings; additive films have irregular, tool-path edges and typically remove uniformly on a small reveal patch.
- vs. Silicone/PIB smears (R.01.xx): Sealant smears are oily/tacky near joints and may show stringers; additive films are thin, broad and coincide with cleaning paths.
- vs. Mineral staining/etch (Ch.03): Minerals show ring/runs and crystalline edges; additive films lack ring crystals and display wetting contrast rather than mineral build.
Evidence Package *(Documentation Requirements) (Normative)
Normative- Photo set (VIS): 12 / 36 / 72 in, normal + oblique; raking macros of sheen gradients and overlap lines; optional light mist frame to show beading/sheeting contrast (avoid flooding edges). Record distance/angle in-frame.
- MSRT result (substrate): After a small reveal test patch, perform one light, non-marring pass; record SC-class (SC-0/SC-1/SC-2).
- Forms: Pane ID; product family & surface numbering; worked surface Y/N; functional coating present on worked surface? (Y/N/Unknown); reveal status; lighting/time; geometry checklist; photos attached.
- Acceptance split: Post-restoration acceptance per VIS-A §6; classification ≠ acceptance. Coated-face appearance rules apply per VIS §6.2.e when the worked surface is a factory functional coating.
Reporting Language (Template)
Template- R.04.02 Fabric Softener / Cleaner Additive Film - Smeary glow with strong wetting contrast and wipe overlaps on surface #___; post-reveal test patch shows [SC-0/SC-1]; visible at [12/36/72 in] under VIS geometry. Morphology: hydrophobe boundary on mist, fragrance cue, no chip-flank sparkle, no pits. Classification: CAT-[1/2/3] by visibility and SC-class; CAT-5 if between-pane or coating-side loss on the surface to be worked. Forms + photo set attached; acceptance per VIS-A §6.
Related glossary terms
- Test patchGRK-144
- AbrasionGRK-035
- AbrasiveGRK-168
- DepositGRK-045
Source and version
GlassRenu Damage Specification Sheets (DSS), DSS-R.04.02. Source revision and extraction date are recorded in the deployment manifest.
Open the complete published DSS with table of contents (PDF)
Normative and informative labels are preserved from the source. The downloadable one-sheet is a condensed classification aid; this web page retains the complete source-based specification content.